CHATON EARRINGS

At Sibela Studio, we accept size and model changes within 15 days of receiving the order , provided the jewelry is in perfect condition, with no signs of use, and in its original packaging.

To request a return or exchange, follow these steps:

1. Log in to your account: Click the profile icon in the store navigation or access it from our returns page . Enter your email address and click Continue .
2. Open the email you'll receive from our store and copy the six-digit verification code . Return to the online store and enter the code to access your account.
3. Select the order: Click on the order for which you wish to request a return or exchange. If your order has multiple items, select only the ones you wish to return or exchange.
4. Enter the reason and confirm: Select a reason for the return or exchange, and if it's a size exchange, enter the new size you'd like. Click Submit Request .

Our team will review the request and email you the return label along with shipping instructions.

Note: Return shipping costs will be deducted from your refund, except in cases of product errors or manufacturing defects.

At Sibela Studio, we offer exclusive 925 sterling silver jewelry, with gold or rhodium plating finishes, ideal for those seeking elegance and durability. To ensure your jewelry maintains its shine and optimal condition, follow these key tips:

1. Avoid chemicals : Do not apply perfumes, alcohols or chemicals on jewelry, as they can damage its gold finish.
2. Protect from water : Avoid prolonged contact with water to prevent wear of the gold plating.
3. Proper storage : Store your jewelry in places free of humidity and direct sunlight, using a cloth bag or a jewelry box.
4. Regular Cleaning : Use a soft, dry cloth to clean your jewelry. For a deeper cleaning, use a soft brush with warm water and neutral soap.

Remember, sweat and humidity can deteriorate gold-plated jewelry; Avoid using them during intense exercise or in very humid environments.

Keep your Sibela Studio jewelry shiny and long-lasting by following these essential recommendations.

At Sibela Studio , we are dedicated to offering jewelry of exceptional quality and style, using advanced plating techniques and precious materials . Our focus is on two main finishes: gold and rhodium plating.

Gold Plating : We use a refined plating technique that consists of applying a layer of 18-karat gold on a base of 925 sterling silver, guaranteeing a high-quality gold finish. This process not only provides a high shine and remarkable durability, but also ensures that our jewelry is hypoallergenic and safe for the skin, preventing irritation even with prolonged wear.

Rhodium : This precious metal, belonging to the platinum group, is appreciated for its exceptional brilliance and whiteness. Despite its rarity, rhodium is ideal for the final plating on our white gold pieces, improving their appearance and resistance against corrosion and daily wear. A rhodium plating on our sterling silver jewelry ensures that it maintains its elegance and shine for a long time.

At Sibela Studio , we are committed to quality and innovation, offering durable and elegant jewelry at affordable prices. Our collection is designed to make you look confident and stylish, knowing that each piece reflects the perfect fusion of art and technology in jewelry.